Providing our clients with a reliable cash management system is extremely important to us. That’s why we have an in-house Cash Management Specialist, Stephanie East. Whether it’s processing wires, ACHs, drafts, EFTs or unpostables, Stephanie is dedicated to ensuring all transactions are completed securely in a timely manner to avoid issues and delays.
Stephanie meticulously follows internal control procedures to prevent fraud, deficiencies and the mishandling of funds, drafts, checks, cash and monetary transactions. She works closely with our clients to help them deploy new technologies and answers their questions throughout the process.
Cash Management client service includes:
- Helping business clients implement and operate the many electronic services (mobile banking, remote deposit, ACH, bill pay, positive pay, etc.).
- Helping clients open new accounts, create online banking portals, and set up check-scanning.
- Helping clients understand the features and benefits of the various products and services for cash management.
- Training clients in all cash management products so they can manage their businesses more efficiently.
- Providing technical support for cash management products and services.
- Staying up-to-date with changing cash management technology.